Customer Support Channels
A 1–hour Response Guarantee
Our client help crew is qualified to speedily address all of our shared web hosting plans customers’ queries and assistance demands. Via our ticket system, you are able to post your inquiry and a support team representative is going to return to you in only maximum sixty minutes. Actually, practice has shown that the ordinary resolution period is 20 mins.
A Top–quality Support Service
Our help support service is supplied by a group of skilled experts who definitely are able to respond to your question right away. You can easily make contact with the technical support staff by launching a tech support ticket from your Online Control Panel or by posting us an e–mail message. On business days, you may also call us on the phone or use the live chatting service.
An Intuitive Help Section
If you want assistance while working on your site within the Control Panel, you’ll be able to always press the Help control key and find your concern in the variety of posts that will show up. We have as well turned much of the posts into videos. The collection of video tutorials will show up if you select the Videos option available in each section.