A 99.9% Server Uptime
The main advantage of building your own shared web hosting platform is that you do not need to be worried about compatibility issues – you configure a specific set of software tools in such a manner so as to be compatible with a specific set of hardware components. The outcome is something way more solid and reliable, because there are much less potential chances of failure. We have set up our cloud hosting platform using tried and tested hardware components in addition to a significantly modified version of Security–Enhanced Linux in order to create an exceptionally safe home for your own personal web sites.
For this reason, with all our shared web hosting plans packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to provide a quality hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve set up our very own custom network in order to ensure the fastest possible connection speed with the outside world.
And because of this, irrespective of which datacenters you choose: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to minimize all possible risks with our cloud hosting plans and even though our company offers first–class technical support, there are cases when the client simply isn’t happy with what we have to offer. Or he needs to move to a more robust web hosting service, such as a VPS server or a dedicated server.
That is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t pleased, you will get a full refund.
24/7 Technical Support
If you happen to operate a hosting firm, your customer service technicians are of fundamental importance. Because of this, we’ve cautiously selected a very skilled team of techs, each with several years of practice behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All customer support tickets are responded to in under one hour and our average ticket response time is less than twenty minutes!