An Easy–to–Navigate Help Center Section
The Help section incorporated into our Online Control Panel features a selection of help articles and frequently asked questions. Aimed towards fixing any common problem that you could possibly stumble upon, they are contributed by our support team of practiced technicians.
Tutorial Video Clips
For all of you who would rather learn how to troubleshoot a regularly experienced problem by watching a video tutorial, we’ve added a collection of video tutorials to our Online Control Panel. All the training videos are short and simple to comprehend. They offer visual presentations of various website management operations.
A One–Hour Response Guarantee
We back up all semi–dedicated servers with a 24x7x365 help desk service and a 60–minute ticket response guarantee. Our seasoned techs will be available to you 24 hours a day to attend to your questions and to take care of any problem that you could possibly come across. Simply send a customer support ticket from the Help section and we’ll respond back to you within a minute.