1 hour ticket response
Our team of customer service technicians is devoted to giving swift answers to each of your queries. We’ll examine your helpdesk ticket the minute it has been submitted and will reply back to you with a solution to the problem within maximum 60 minutes after the support ticket submission. As a matter of fact, our average tech support ticket response time is twenty minutes.
An Outstanding Technical Support Service
Each member of our customer service team has many years of experience in the shared web hosting plans market and almost all of them have worked for us for at least 5 years. They are all eager to reply to all your queries in the most proficient manner possible.
An Easy–to–Navigate Help Center
In the Online Control Panel you will find an easy–to–browse Help section where you can get quick tips on how to use our web hosting services. You can find the answers to your inquiries in the F.A.Q. repository, find more suggestions in the web hosting account management articles or check out our instructional video tutorials.