Find out just what phone support entails within the web hosting community.
There're a lot of shared web hosting companies on the market today, however the majority of them are resellers who have minimal resources, especially in terms of support. One of the ways to distinguish them is the option to contact the company over the phone. The type of support that you'll have via this particular method of communication will vary depending on the service provider - some provide professional phone support, while others offer general and customer support only since some matters are more time-consuming and it's far easier to be resolved via a ticket, especially if the issue needs to be escalated. Still, it is good to find that you can reach your hosting supplier because there're lots of small-scale problems which can be managed efficiently and in a very timely manner through a call, not mentioning that you are able to get more details for the services even before you become a customer.
Phone Support in Shared Web Hosting
In case you decide to take advantage of one of our shared web hosting plans
, you will be able to contact our support team over the phone for 14 hrs a day. We can help you choose the perfect package for your sites because we believe that it's better to discuss these matters with a live person. In case you already own an account, we're able to assist you with any kind of sales/billing questions and / or general matters, even with some tech situations that do not involve a lot of time or escalation to an administrator as it'll be more appropriate to open a ticket for time-consuming matters so as to have all the correspondence in one place. We have telephone numbers in the United States of America, Great Britain and Australia, so you will be able to call the one you prefer and talk to one of our agents.