Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the usual reasons to get a hosting server of your own is that you'll have comprehensive control over the software environment and you can install anything you wish. This will permit you to run applications that need specific software to be present on the hosting server, which isn't possible with a shared hosting server where you are able to install software just in the account, but not on a root level. If you are not very acquainted with this sort of matters, however, you could face issues as managing a hosting server of your own is different from managing a standard shared hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, thus our administrators will be able to deal with different tasks which should be done or can resolve various issues that you might experience.
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Installation and Troubleshooting in VPS Servers
You can add the upgrade with a few clicks whenever you require it and irrespective of the
VPS servers plan you have selected. This could be done either during the order procedure when you think that you will require help from the very beginning or later on from the VPS billing CP if you have difficulties with any program on the machine. Our qualified administrators can easily set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you'll be able to use it whenever you want. The majority of tasks take less than that, so the remaining time will be available for the future and you will be able to see it within the billing CP all the time. You are able to use the upgrade as a standalone service or on top of the thirty minutes of custom work which are a part of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the
dedicated web hosting plans that we offer at any time that you need it. If you need some custom work from our admins as soon as your server is set up, you could order the upgrade during the server signup process, or when you need something to be performed later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 1 hour of work from our admins on your server, so in case you experience any difficulties to install a third-party software or some program gives errors and does not work the way it ought to, our professionals shall assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it includes.